Sales Coordinator
other jobs REED Sales
Added before 1 Days
  • England,South East,Surrey
  • Full Time, Permanent
  • £27,000 per annum, inc benefits
Job Description:
Sales Coordinators
*Location: Surrey
*Job Type: Full-time & Part Time
*Hours Available: Monday to Friday 8am to 5pm, 8.30am to 5.30pm and 12.30pm to 5.30pm
Are you looking to join a growing business within a friendly and dynamic team? An exciting opportunity has arisen for a dedicated Sales Coordinator to join a vibrant and collaborative Sales team/ This role is pivotal in managing customer interactions, processing quotes and orders with precision and ensuring high-quality customer experience. The Sales Coordinator will play a key role in maintaining commitment to continuous improvement and exceeding expectations.
Day-to-day duties of the role:
*Process quotes and orders through multiple channels efficiently and effectively.
*Engage in upselling and cross-selling where appropriate.
*Support with tender quote input
*Proactively escalate issues and manage customer expectations.
*Build and maintain strong relationships with customers, getting to know them on a first-name basis.
*Handle calls and enquiries in line with service level agreements (SLAs).
*Follow up on quotes and manage the sales inbox.
*Contact customers for any queries on quotes/orders to ensure accuracy and adherence to company policy.
*Assist other areas of sales as required and ensure smooth handover of after-sales queries.
*Contribute to the quote conversion rate by efficiently turning quotes into orders.
Required Skills & Qualifications:
*Essential:
*Experience in a fast-paced customer service environment.
*Strong customer service skills with excellent communication and listening abilities.
*Proficient telephone manner and strong order processing skills with attention to detail.

*Desirable:
*Knowledge of the plumbing industry or technical experience in the industry.
*Familiarity with CRM systems & Microsoft Office.
*Experience in proactive calling.

Benefits:
*Competitive salary and job stability.
*Opportunities for professional growth and development.
*Supportive team environment focused on innovation and efficiency.
Please apply online now to avoid disappointment.
Job number 3160247

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Company Details:
REED Sales
Company size: 2,500–4,999 employees
Industry: Sales
Reed Sales gives you access to a database of over 350,000 sales professionals, with an ever evolving candidate network covering roles from Business De...
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