IT Support Specialist
other jobs , Reed
Added before 6 hours
- England,London,City of London
- Full Time, Permanent
- £50,000 - £60,000 per annum, inc benefits
Job Description:
IT Support Specialist – Join a Fast-Growing Retail Tech Team!
Location: Head Office (London) + travel to Stores in Central and West London (fully paid for).
Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office)
Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends
Salary: £50,000–£60,000 + Bonus
Mandarin language skills highly beneficial!
Are you a tech-savvy problem solver with Retail industry experience and a passion for keeping systems running smoothly? Do you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team!
We’re looking for an IT Support Specialist to join our vibrant and growing client’s retail business, supporting 12 supermarket locations and their London Head Office. This is a fantastic opportunity to play a key role in ensuring their technology infrastructure is secure, efficient, and scalable.
What You’ll Be Doing:
Infrastructure & Networking
*Maintain internet, LAN, and Wi-Fi across all sites
*Configure firewalls, routers, switches, and secure VPN/SD-WAN connections
*Oversee hardware installations (POS, PCs, printers, CCTV, etc.)
Retail Systems & POS
*Support and update POS/payment terminal software
*Ensure seamless data sync between stores and head office
*Troubleshoot till and payment issues for store staff
Software & Cloud Systems
*Manage ERP, inventory, accounting, and scheduling software
*Maintain cloud platforms (Microsoft 365, Google Workspace)
*Ensure backups, disaster recovery, and software compliance
Cybersecurity & Data Protection
*Implement antivirus, firewalls, and endpoint protection
*Manage user accounts and system permissions
*Ensure GDPR and PCI DSS compliance
Support & Maintenance
*Operate the IT helpdesk and resolve technical issues
*Maintain inventory and schedule preventive maintenance
*Hit service level targets, especially for critical POS issues
Strategy & Development
*Research and recommend new tech solutions
*Support new store rollouts with full IT setup
*Build dashboards for business intelligence and reporting
Location: Head Office (London) + travel to Stores in Central and West London (fully paid for).
Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office)
Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends
Salary: £50,000–£60,000 + Bonus
Mandarin language skills highly beneficial!
Are you a tech-savvy problem solver with Retail industry experience and a passion for keeping systems running smoothly? Do you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team!
We’re looking for an IT Support Specialist to join our vibrant and growing client’s retail business, supporting 12 supermarket locations and their London Head Office. This is a fantastic opportunity to play a key role in ensuring their technology infrastructure is secure, efficient, and scalable.
What You’ll Be Doing:
Infrastructure & Networking
*Maintain internet, LAN, and Wi-Fi across all sites
*Configure firewalls, routers, switches, and secure VPN/SD-WAN connections
*Oversee hardware installations (POS, PCs, printers, CCTV, etc.)
Retail Systems & POS
*Support and update POS/payment terminal software
*Ensure seamless data sync between stores and head office
*Troubleshoot till and payment issues for store staff
Software & Cloud Systems
*Manage ERP, inventory, accounting, and scheduling software
*Maintain cloud platforms (Microsoft 365, Google Workspace)
*Ensure backups, disaster recovery, and software compliance
Cybersecurity & Data Protection
*Implement antivirus, firewalls, and endpoint protection
*Manage user accounts and system permissions
*Ensure GDPR and PCI DSS compliance
Support & Maintenance
*Operate the IT helpdesk and resolve technical issues
*Maintain inventory and schedule preventive maintenance
*Hit service level targets, especially for critical POS issues
Strategy & Development
*Research and recommend new tech solutions
*Support new store rollouts with full IT setup
*Build dashboards for business intelligence and reporting
Job number 3163541
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
, Reed
Company size: 2,500–4,999 employees
Industry: IT
Reed Specialist Recruitment is the UK’s #1 recruitment agency, with a database of 12 million candidates, expertise in 20 specialist sectors, and...