Our client is seeking experienced Caseworkers to play a key role in a high-profile government initiative supporting eligible Afghan nationals and their families who assisted UK operations. This is a sensitive and high-impact position within the Defence sector, ideal for individuals with strong analytical skills, sound judgment, and emotional resilience.
Key Responsibilities
*Manage and progress casework in line with government policy, ensuring fair, well-documented, and transparent decisions.
*Analyse complex information from multiple sources to reach accurate conclusions.
*Handle confidential and, at times, distressing material with professionalism and care.
*Work to daily case targets while maintaining high standards of accuracy and quality.
*Communicate effectively with a range of internal and external stakeholders in a fast-paced environment.
*Ensure full compliance with data protection and information security requirements.
Essential Skills & Experience
*Active SC Clearance with no restrictions – Sole UK Nationals only (dual nationals not eligible).
*Proven casework experience within structured, policy-driven, or regulated environments.
*Excellent analytical, written, and verbal communication skills.
*Confident using Microsoft Office 365.
*Demonstrated resilience, empathy, and the ability to make objective, policy-based decisions.
*Solid understanding of Data Protection regulations.
Desirable Experience
*Previous experience within the Home Office, policing, immigration, or similar government departments.
*Experience managing complex or sensitive cases.
Working Arrangements
*Hybrid working model: Initial 10-day onsite induction followed by 1–3 days per week in London office..


Interview Process
*One-stage virtual interview via Microsoft Teams.