Established since 2008, we are a social housing recruitment agency based in Birmingham city centre. We are looking to welcome a proactive, organised, and confident professional to join our operations team.
This is a fantastic opportunity for someone starting out, or with some experience, in credit control or finance administration, looking to grow within a supportive and professional environment.
You’ll be joining a business that offers wellbeing support, paid volunteer days, regular team socials and excellent career development opportunities.
Niyaa People is an award-winning recruitment agency based in the heart of Birmingham. We specialise in working with public sector organisations, providing exceptional recruitment services to the housing industry.
In 2024, we were shortlisted for multiple industry awards, including:
*Fast Growth Business of the Year
*Medium-Sized Business of the Year
*Most Effective Back-Office Operation
*Best Public/Third Sector Recruitment Agency
*Best In-House Training
We have been shortlisted again in 2025 for Best In-House Training for the second-year running.
We are passionate about growth, learning and development - 70% of our team has been developed internally, including 93% of our recruitment consultants.


The Junior Credit Controller role:
*Managing the sales ledger made up of a wide portfolio of clients
*Recording all notes onto the system and providing information to clients on outstanding debts and agreeing on payment plans
*Conduct credit checks on new and existing customers to assess creditworthiness and set appropriate credit limits
*Issue credit notice letters and follow up on outstanding payments in line with company policies and procedures
*Daily bank reconciliations and cash allocation
*Bespoke reporting pack delivered for key clients
*Build strong internal relationships to help resolve and escalate queries
*Contribute to team meetings and have a collective team approach towards wider goals
*Working with the team to meet business needs
*Inbound and outbound telephone calls
*Ad hoc administration duties


As the Junior Credit Controller you’ll need:
*Experience in credit control or finance
*Experience using Sage is an advantage
*Excellent telephone manner
*Ability to plan and prioritise workload
*Excellent communication skills
*Be proactive, adaptable, and a team player who enjoys learning in a fast-paced environment


What you’ll get in return as the Junior Credit Controller:
*Mental health and wellbeing support – because your health matters
*Regular team social events – celebrating successes and fostering a positive team culture
*Paid volunteer days – supporting causes that matter to you
*Training and development opportunities – helping you grow in your career
*Access to BUPA well+
*Opportunity to be part of quarterly High Achievers incentives


Location & travel
Based in Birmingham city centre, this role offers excellent transport links, local amenities and a vibrant working environment. Our office is just a 7-minute walk from Birmingham New Street Station and only 4 minutes from Birmingham Moor Street Station.
Apply today or contact Cheryl Damms at Niyaa People for more information about this Junior Credit Controller role.