Mfp printer /hardware/computer field engineer - Glasgow
Pay Rate:
*£16.09 per hour for the first 3 months
*£16.41 per hour thereafter
Location : Field-based, Glasgow
Employment Type: 6 month contract (inside IR35 Umbrella only)
Clearance: Must be eligible for UK Security Clearance (SC)
Key Responsibilities
*Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware.
*Diagnose and repair devices to board level with accuracy and efficiency.
*Deliver Level 1 deskside support for Windows-based systems.
*Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations.
*Maintain accurate records of work completed, parts used, and updates within service management systems.
*Ensure excellent customer service and communication at all times.
*Travel to various customer locations across the UK as required.
Must Haves
*Full UK driving licence (maximum 6 penalty points).
*Legal right to work in the UK.
*No restrictions preventing the attainment of SC Security Clearance.
*Flexibility to work variable start/finish times as required by the business.
Skills & Experience
*Proven experience as a printer and MFP engineer, including repair to board level.
*Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous.
*Hands-on experience providing L1 deskside support in Windows environments.
*Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps.
*Strong problem-solving ability and confidence working independently.
*Excellent communication and customer-facing skills.
Desirable
*Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh).
*Experience working in multi-site field service roles.