KC Group is seeking a Benefits Assessor to join a busy Income and Awards team. This is a fantastic opportunity for someone with experience in Housing Benefit and Council Tax Reduction claims who wants a customer-focused role with a supportive team.

Key Responsibilities of the Benefits Assessor role:
*Assess new claims and changes of circumstances for Housing Benefit and Council Tax Reduction
*Gather correct evidence and liaise with Rent Officers, landlords, and other agencies
*Issue customer and landlord notifications in line with legislation
*Identify overpayments and apply ongoing deductions where relevant
*Respond to customer queries via phone, email, or letter
*Maintain up-to-date knowledge of legislation, systems, and procedures
*Support office procedures, training, and hybrid working arrangements
Essential Experience Required for the role:
*Recent experience processing Housing Benefit and Council Tax Reduction claims
*Knowledge of relevant legislation and assessment procedures
*Confident in advising customers and handling enquiries
*Competent in Microsoft Office and database systems
*Strong organisational skills, attention to detail, and excellent communication
Key Information about the Benefits Assessor role:
*Hourly rate of £13.90
*Hybrid working available
*DBS: Basic check required
For more Information Contact or on . Should your application be unsuccessful, your CV will be kept on file for future vacancies.