Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Engineer at their Birmingham site.
1st Line WAN Network Engineer - Birmingham (On-site) | £15/hr | Temp Contract
Start Date: ASAP
6 month rolling contract
Working Pattern: 4 days on (7am-7pm), 4 days off, 4 nights on (7pm-7am), 4 nights off
The Opportunity: Are you ready to take the next step in your networking career? Whether you’re an experienced 1st Line Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team supporting a global customer WAN estate.
This role is ideal for someone with a solid foundation in networking who’s eager to grow into more advanced technical roles. We’ll support your development every step of the way.
What You’ll Be Doing
*Act as the first point of contact for WAN-related incidents and alerts
*Perform triage, basic configuration, and 1st line troubleshooting
*Monitor and maintain global network infrastructure
*Escalate complex issues while maintaining ownership and accountability
*Collaborate with 2nd and 3rd line teams to build your skills
*Engage with internal and external third parties
*Keep documentation accurate and up to date
What You’ll Bring
*Previous experience in a 1st line support
*Knowledge of: Routing & Switching (ideally CCNA-level)
*Strong communication and problem-solving skills
*A proactive, "right first time" mindset
Contract Details
*Type: Temporary
*Rate: £15 per hour
*Location: Fully on-site in Birmingham
*Shift Pattern: 12-hour shifts (4 days, 4 off, 4 nights, 4 off)
Ready to join a skilled team and grow your networking career? Apply now and be part of something impactful.