Account Manager
other jobs , Reed Business Support
Added before 4 Days
- England,South East,Surrey
- Full Time, Permanent
- £30,000 - £34,000 per annum, inc benefits
Job Description:
Location: Frimley
Job Type: Full-time
Hours: 37.5 per week with flexitime
Salary: Up to £34,000 + Annual Bonus
A well-established company, renowned for its exceptional service and excellent staff retention, is seeking a customer-focused Account Manager to join its friendly team. This position plays a key role in delivering outstanding service to incoming enquiries and quotation requests while fostering long-term client relationships.
Key Responsibilities
*Customer Service: Respond promptly to client requests for quotations and product information, ensuring professional and timely service.
*Account Development: Build and maintain strong relationships with existing customers, identifying opportunities to grow accounts through excellent service.
*Quoting & Pricing: Prepare and follow up on quotations, collaborating with internal teams to ensure competitive pricing.
*Order Management: Process purchase orders, manage payments, and ensure customer requirements are fully met.
*Issue Resolution: Investigate and resolve customer complaints, implementing corrective and preventative actions.
*Team Collaboration: Participate in quarterly business reviews and contribute to achieving team goals.
Required Skills & Qualifications
*Experience: Proven experience in Account Management or Customer Service, ideally within a technical or product-based environment.
*Skills: Strong communication skills, attention to detail, and ability to manage multiple tasks under pressure.
*Tech Savvy: Proficient in MS Excel; experience with SAP is advantageous.
*Personal Traits: Proactive, team-oriented, and adaptable.
Benefits
*Competitive pension scheme
*Private health insurance
*Death in service benefit
*Increasing holiday allowance with service
*Flexitime working
*Free parking
*Comprehensive training and development programs
Candidates who are passionate about delivering exceptional customer service and building lasting relationships are encouraged to apply. Please submit a CV and cover letter detailing relevant experience and reasons for interest in this position.
Job Type: Full-time
Hours: 37.5 per week with flexitime
Salary: Up to £34,000 + Annual Bonus
A well-established company, renowned for its exceptional service and excellent staff retention, is seeking a customer-focused Account Manager to join its friendly team. This position plays a key role in delivering outstanding service to incoming enquiries and quotation requests while fostering long-term client relationships.
Key Responsibilities
*Customer Service: Respond promptly to client requests for quotations and product information, ensuring professional and timely service.
*Account Development: Build and maintain strong relationships with existing customers, identifying opportunities to grow accounts through excellent service.
*Quoting & Pricing: Prepare and follow up on quotations, collaborating with internal teams to ensure competitive pricing.
*Order Management: Process purchase orders, manage payments, and ensure customer requirements are fully met.
*Issue Resolution: Investigate and resolve customer complaints, implementing corrective and preventative actions.
*Team Collaboration: Participate in quarterly business reviews and contribute to achieving team goals.
Required Skills & Qualifications
*Experience: Proven experience in Account Management or Customer Service, ideally within a technical or product-based environment.
*Skills: Strong communication skills, attention to detail, and ability to manage multiple tasks under pressure.
*Tech Savvy: Proficient in MS Excel; experience with SAP is advantageous.
*Personal Traits: Proactive, team-oriented, and adaptable.
Benefits
*Competitive pension scheme
*Private health insurance
*Death in service benefit
*Increasing holiday allowance with service
*Flexitime working
*Free parking
*Comprehensive training and development programs
Candidates who are passionate about delivering exceptional customer service and building lasting relationships are encouraged to apply. Please submit a CV and cover letter detailing relevant experience and reasons for interest in this position.
Job number 3225837
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Company Details:
, Reed Business Support
Company size: 2,500–4,999 employees
Industry: Admin, Secretarial
Reed is the largest family-run recruitment business in the world and we?ve been improving lives through work since 1960. We have the UK’s larges...