Site Manager (Museums)
*Location: S70, Barnsley
*Job Type: Temporary Contract
*Salary: £20.29 per hour
*Work Schedule: Full-time, Onsite
Join our dedicated team at Worsbrough Mill and Country Park, a historic site managed by Barnsley Council. As the Site Manager, you will oversee daily operations, ensuring a safe and welcoming environment for over 240,000 annual visitors. This role is crucial as the site includes a 400-year-old grade II* listed water mill, retail spaces, a café, and various visitor facilities.
Day-to-day of the role:
*Manage the site operationally to ensure a safe and welcoming environment for visitors, tenants, and staff.
*Lead and develop the multi-disciplinary site team.
*Serve as the primary point of contact for tenants, contractors, and neighbours.
*Play a key role in on-site projects and enhancements to visitor experiences.
*Build and maintain relationships with suppliers, customers, contractors, and relevant internal and external organisations.
*Order goods and services as required.
*Handle customer enquiries and complaints effectively in line with corporate frameworks.
*Operate, maintain, and clean site machinery or collections according to operational standards.
*Collect and collate performance management information such as visitor figures, income, and donations.
*Attend events to promote the service and conduct site tours as needed.
*Ensure compliance with Health and Safety and other relevant legislation, and manage repairs and maintenance issues promptly.
Required Skills & Qualifications:
*Experience in a supervisory capacity at a museum, heritage attraction, or similar environment.
*Aptitude for practical tasks and managing customer relationships.
*Proven ability to work independently without close supervision.
*Strong time management skills, with the ability to plan ahead and anticipate potential issues.
*Capability to develop practical solutions to problems.
*Excellent communication and interpersonal skills, able to effectively communicate with the public, team members, and external organisations.
Benefits:
*Competitive hourly rate.
*Flexible working hours.
*Opportunity to work in a dynamic and customer-focused environment.
*Exposure to innovative service delivery methods.
*Access to a dedicated consultant, secure online timesheet system, self-service portal for administrative requests, dedicated payroll team, free training, access to discount club, healthcare, Reed rewards, and more.
*Pension, paid holiday scheme, maternity benefits.
*Opportunities to work with some of the UK’s leading employers including local authorities, NHS, and local SMEs.
To apply for the Site Manager position at Worsbrough Mill and Country Park, please submit your CV detailing your relevant experience and why you are interested in this role.