Shipping Supervisor
Key overview:
*Export experience – Working with complex countries, customs documentation and forwarder experience
*Working with sanctioned countries
*Experience with letters of credit and contracts
*Import experience
*People management experience and people leadership and development


Ultimately, you will deliver high quality customer service, operational excellence, and value creation, through the following key accountabilities:


Key Accountabilities:

• Team & People Leadership: Provide day-to-day leadership, coaching, and development plans for the Shipping team

• Import & Export Compliance: Apply correct procedures to meet HMRC/EU regulations, manage Letters of Credit, and supervise dangerous goods shipments

• Performance & Continuous Improvement: Identify and report KPIs, use data to improve service and cost efficiency

• Freight Partner Management: Select and manage carriers for best-in-class service and value

• Stakeholder Engagement: Build strong relationships and share documentation and performance insights


About You:

• Proven experience in UK import/export regulations and customs clearance

• Expert level knowledge of HMRC/EU compliance, tariff codes, and dangerous goods awareness

• Exceptional document handling, control and management

• Detailed knowledge of letters of credit

• Experienced in the shipping of Lithium-Ion batteries

• A flexible, dynamic, self-driven and proactive individual; able to motivate self, team and others; easily accepts constructive input from others

• Evidence of strong leadership ability and a natural bias for action; capable of leading through influence while using facts to drive decisions

• A strong collaborator, capable of building great relationships with stakeholders, colleagues and external partners

• Capable of working under pressure, in a fast-paced environment, with the ability to manage conflict and positive resolution of issues

• Member of relevant professional body advantageous


Desired Skills:

• IATA dangerous goods regulations (IATA DGR)

• Experience within pharmaceutical and/or medical device supply chain organisations advantageous

• Experience of shipping product the Middle East, Africa and eastern Europe

• Experience of GDP (Good Distribution Practice) and QMS (Quality Management System) environments

• Experienced gained working within complex European/ EMEA matrix organization

• Experience of working within a Quality Management environment, gained within either medical devices (ISO13485), food, pharmaceuticals or similar business

• Yellow or Green Belt Lean Six Sigma knowledge and experience preferred

• Microsoft packages including Word, Excel & PowerPoint

• Experience of Oracle inventory applications