The Permanent Division of Robert Half is currently recruiting for a Credit Controller / Collections Agent for a highly successful business with offices in Northampton
The Role
As Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of:
*Inbound and outbound contact to understand root cause of default/debt
*Payment Queries and negotiating payment plans
*Payment Negotiations
*Recording of collection activities and logging internally on business CRM
*Generation of collection letters and other communication
*Escalation processes for high risk accounts to senior staff.
Your Profile
Ideally you will have previous credit control experience from a fast paced business with the ability to negotiate payment solutions while maintaining a professional relationship and with strong attention to detail. People with no previous experience will also be considered if they have experience in a high-volume call centre, customer service role -especially related to asset finance, loans or unsecured/secured lending.
Salary
Role of Credit Controller / Collections agent is working 5 days in the office in Northampton and offering a salary of £28-32K + Bonus + Benefits
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.