X3 Customer Executives - Immediate start
?? Castleford - Short walk from the train station
?? 6-month contract | ASAP start
?? 37 hours per week, Monday-Friday (flexible start/finish times)
?? £14.07-£15.97 per hour
About the Role ??
We’re supporting a well-known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team.

In this role, you’ll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You’ll also check whether customers still wish to receive services and action updates accordingly.
It’s a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment.

What You’ll Be Doing ?
*Contact tenants by phone or other means to collect information about their household.
*Collect information regarding their personal circumstances, medical conditions and any adjustments that they may need us to make when delivering services to them
*Accurately record information using a bespoke IT system
*Note any queries and escalate and pass over accordingly
*Cleanse the internal data base

What We’re Looking For ??
*Experience in a customer service, call centre, or customer-facing role
*Excellent communication and interpersonal skills
*Strong attention to detail when recording information
*IT Literate - Outlook, Excel and CRM systems
Why Temp with Office Angels?
*Weekly pay - every Friday
* Minimum 28 days annual leave
* A dedicated consultant supporting your journey
* Early access to permanent opportunities
* Free eyecare vouchers
* "Temp of the Month" recognition
* Mobile-friendly timesheets
* Retail discounts & perks
* Access to well-being platforms
* Free LinkedIn Learning courses (Microsoft Office, languages & more)
If this sounds like the right fit for you, apply today with your most up-to-date CV!
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