Store Manager (Charity Retail) | Oxford | 30-hour Contract
About the role
Zachary Daniels is seeking an experienced Store Manager to lead a busy charity retail store with a strong environmental and creative mission. This part-time (30 hours) role offers an excellent opportunity for someone looking to balance leadership responsibility with work-life balance. Reporting to the Chair of the Board of Trustees, you will manage the day-to-day running of the store, lead staff and volunteers, and create a welcoming, well-organised and commercially successful environment. There is a really opportunity to make a difference to the physical store space but also longer term to create engaging and creative work shops.
Key responsibilities
*Lead, manage and support staff and volunteers, including recruitment and supervision
*Deliver excellent customer service and donor experience
*Oversee merchandising, stock management, pricing and promotions
*Plan rotas and ensure the store opens during agreed trading hours
*Maintain high standards of cleanliness, safety and security
*Lead on Health & Safety compliance and risk assessments
*Build relationships with customers, community groups and partners
*Organise and support events, promotions and local engagement activity
*Manage cash handling, basic financial records and performance reporting
About you
You will have:
*Experience in retail management or a leadership role with transferable skills
*Strong leadership and communication skills
*A proactive, organised and customer-focused approach
*Confidence managing a diverse team of staff and volunteers
*Energy, enthusiasm and an interest in sustainability or community impact
Salary: £27,300 per annum (£21,840 pro rata, based on 30 hours per week)
Hours: 30 hours per week, Tuesday to Saturday (every Sunday off)
Location: Oxford
BH35418