Office Coordinator (Part-Time or full time | Flexible)
Plumbing & Heating | Flexible Weekdays + Saturday Mornings | Bolton Horwich
We are a growing, well-established plumbing and heating business with a strong reputation for quality work and excellent customer service. Due to continued growth, we are looking to add an Office Coordinator to our friendly office team.
You’ll be joining a supportive environment, working alongside our bookkeeper and two experienced office team members.
Working Hours
*Saturday: 9:00am - 2:00pm (essential)
*Plus 3-4 weekdays per week
*Weekday hours are flexible and can suit full days or school-friendly hours
Key Responsibilities
Reactive duties
*Answering incoming phone calls
*Booking emergency and reactive plumbing & heating jobs
*Handling customer enquiries and updates
*Supporting engineers with day-to-day job coordination
Proactive duties
*Booking boiler services and maintenance visits
*Registering boilers and warranties
*Following up quotes and enquiries
*Chasing paperwork and job completion details
*Helping keep the diary organised and efficient
*General office and team support
About You
*Confident and professional telephone manner
*Strong customer service skills
*Organised, reliable and able to multitask
*Comfortable working in a busy office environment
*A team player who takes ownership of tasks
Experience in a plumbing, heating or trade-based business is an advantage but not essential, training will be provided.
What We Offer
*Stable, long-term part-time role
*Friendly and supportive office team
*Established business with clear systems in place
*Opportunity to grow with the company
Location: Bolton - Horwich
Job Type: Part-Time or Full time | Flexible
Schedule: Weekdays (flexible) + Saturday mornings