The Client Service Specialist will be responsible for delivering high-quality support to clients in the financial services industry. This temporary role in London requires strong attention to detail and a focus on client satisfaction within the banking and financial services sector.
Client Details
Our client is a well-established organisation within the financial services sector, specialising in cash management services. They are known for their professional approach and commitment to providing excellent service to their customers.
Description
*Provide exceptional client service and act as the main point of contact for client inquiries.
*Assist clients with account-related queries and transactions.
*Manage and resolve client issues promptly and effectively.
*Maintain accurate records of client interactions and transactions.
*Collaborate with internal teams to address client needs and ensure satisfaction.
*Ensure compliance with company policies and regulatory requirements.
*Identify opportunities to improve processes and enhance client experience.
*Support the team with administrative tasks as required.
Profile
A successful Client Service Specialist should have:
*Previous experience in an indirect client-facing role within the financial services industry.
*Strong knowledge of banking and financial services processes and regulations.
*This role would suit a candidate with Financial Services experience in Australia or New Zealand due to similar customer base.
*Excellent communication and interpersonal skills.
*Ability to work effectively in a fast-paced environment and manage multiple priorities.
*Proficiency in using relevant software and tools.
*A detail-oriented and problem-solving mindset.
Job Offer
*Competitive daily rate of £135 to £165 (GBP).
*Opportunity to gain valuable experience in the financial services industry.
*Work in a professional and supportive environment in London.
*Temporary position offering flexibility and potential for further opportunities.