Operational Risk and Compliance Manager
Company: Insurance / Conveyancing
Location: Leeds
Department: Compliance
Reports to: Head of Compliance

We are seeking an experienced Operational Risk and Compliance Manager to join our team in Leeds. This role will play a key part in overseeing operational risk, compliance, and governance across the business.

Key Responsibilities

* Develop and implement the department business plan in collaboration with the Head of
Compliance.
* Manage the risk review process, including quarterly reviews, risk committee meetings,
and board reporting.
* Maintain and monitor the ESG framework, ensuring compliance with legal and client
requirements.
* Provide guidance on operational risk events and compliance breaches, ensuring regulatory
adherence.
* Oversee vendor management and provide training and guidance to internal stakeholders.
* Conduct compliance monitoring reviews and internal audits, producing management
information for regulatory and board reporting.
* Maintain the ISO 9001-certified Quality Management System and other relevant
certification standards.

Candidate Profile

* Demonstrated experience in risk management, governance, and controls.
* Professional compliance qualification is desirable.
* Knowledge of ISO 9001 frameworks and commercial awareness.
* Strong analytical and problem-solving skills, with practical interpretation of risk and
regulatory requirements.
* Excellent interpersonal skills with the ability to communicate effectively at all
levels.
* Leadership and team management experience.
* Proficient in Microsoft Word, Excel, Teams, and PowerPoint.
* Able to work independently in a fast-paced environment and take ownership of decisions.

This role offers the opportunity to make a tangible impact on the company’s risk and compliance framework while working closely with senior management.