Retail Travel Consultant
other jobs Travel Trade Recruitment
Added before 6 Days
- England,South East,Surrey
- Full Time, Part Time, Permanent
- £30,000 per annum
Job Description:
Retail Travel Consultant required to work in this upmarket travel agency in a very affluent area in Surrey (would consider part time). To assist customers in planning, booking, and coordinating travel arrangements, ensuring a high level of customer service while meeting sales and service targets, dealing with worldwide holidays to amazing destinations and using your expertise and experience in gaining their booking.
Key Responsibilities
*Provide expert travel advice and guidance to customers.
*Plan and book holidays, including flights, accommodation, car hire, travel insurance, and excursions.
*Handle both face-to-face and online/telephone enquiries.
*Offer tailored travel solutions to meet customers’ needs and budgets.
*Upsell travel-related products such as insurance, tours, and upgrades.
*Stay informed about industry trends, destinations, visa requirements, and travel regulations.
*Maintain customer records and manage bookings using internal systems.
*Resolve customer queries and complaints in a timely and professional manner.
*Meet individual and team sales targets and KPIs.
*Participate in training, familiarisation trips, and promotional events.
Qualifications and Experience
*Travel and Tourism qualification (preferred but not essential).
*Previous experience in a retail or travel sales environment
*Knowledge of global travel destinations and travel industry practices.
Skills and Competencies
*Excellent communication and interpersonal skills.
*Strong customer service orientation.
*Sales-focused mindset with persuasive selling skills.
*Attention to detail and organisational skills.
*Ability to multitask and work under pressure.
*IT literacy, including use of booking systems (i.e Galileo, Amadeus) Not Essential
*Problem-solving abilities and flexibility.
Package
*Based in a retail travel agency branch in Surrey
*Excellent basic salary up to £30,000
*Saturdays as part of the rota ( No Sundays or Bank Holidays)
*9am - 5.30pm
*Would consider part time
*Occasional travel for training or familiarisation trips.
Interested apply here or email
Key Responsibilities
*Provide expert travel advice and guidance to customers.
*Plan and book holidays, including flights, accommodation, car hire, travel insurance, and excursions.
*Handle both face-to-face and online/telephone enquiries.
*Offer tailored travel solutions to meet customers’ needs and budgets.
*Upsell travel-related products such as insurance, tours, and upgrades.
*Stay informed about industry trends, destinations, visa requirements, and travel regulations.
*Maintain customer records and manage bookings using internal systems.
*Resolve customer queries and complaints in a timely and professional manner.
*Meet individual and team sales targets and KPIs.
*Participate in training, familiarisation trips, and promotional events.
Qualifications and Experience
*Travel and Tourism qualification (preferred but not essential).
*Previous experience in a retail or travel sales environment
*Knowledge of global travel destinations and travel industry practices.
Skills and Competencies
*Excellent communication and interpersonal skills.
*Strong customer service orientation.
*Sales-focused mindset with persuasive selling skills.
*Attention to detail and organisational skills.
*Ability to multitask and work under pressure.
*IT literacy, including use of booking systems (i.e Galileo, Amadeus) Not Essential
*Problem-solving abilities and flexibility.
Package
*Based in a retail travel agency branch in Surrey
*Excellent basic salary up to £30,000
*Saturdays as part of the rota ( No Sundays or Bank Holidays)
*9am - 5.30pm
*Would consider part time
*Occasional travel for training or familiarisation trips.
Interested apply here or email
Job number 3406265
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Company Details:
Travel Trade Recruitment
Travel Trade Recruitment was established in 2001 and has grown into one of the largest and most reputable travel recruitment consultancies in the UK W...