Leading independent Corporate Travel Company, who provide first class booking tools with traditional business travel are keen to add to their growing team! They are seeking a Galileo whizz that can book, ticket, re-issue and amend. Join a business travel company that value staff engagement and offer great benefits (detailed below). The successful candidate will be an experienced Business Travel Consultant, who thrives in a complex fast paced environment and be able to take full ownership of the end-to-end customer journey. Working 37.5 hours between 0700 - 1900 and salary of £34k pa! This is a full remote position and could be your perfect home-based corporate travel opportunity!
JOB DESCRIPTION:
*Arranging all travel from flights, to car hire to hotels and other ancillaries
*To assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner.
*Provide an excellent service via communications with customers and accuracy of bookings
*Ensure all service level agreements are met and actively maintain the Galileo GDS queues.
*Communicate with customers, whether this is by telephone, email or in person, in a professional and friendly manner.
*Dealing with phone calls and email requests/queries from existing and potential clients.
*Providing clients with suitable travel options and suggestions of the best way to meet their requirements.
*Be involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website.
*Proactively maintaining relationships with clients at all times.
*Helping with any problems clients may have and provide the appropriate customer service throughout the entire process unsupervised.
*To carry out all reissues and revalidations unsupervised. Provide assistance to other team members and quality check their work if required
EXPERIENCE REQUIRED:
*Galileo ONLY travel booking systems experts
*Previous experience as a Business Travel Consultant along with being proficient in airfares and ticketing and re issues
*Willing to work weekends (1 in 5) and bank holidays
*Confident in interacting with clients and suppliers on the telephone.
PACKAGE:
*Working hours: 37.5 over 5 days between - 0700 - 1900 and a 1-in-5 week weekend rotation.
*HOMEWORKING
*Salary £34,000
BENEFITS
*Generous vacation days so you can rest and recharge
*Health perks such as discounts in health insurance or gym allowance.
*Flexibility to increase your pension plan
*Unforgettable events, including travel to one of our hubs
*A mental health support tool for your well-being
*Exponential growth opportunities
*16 paid hours per year to volunteer for a cause of your choice.
INTERESTED?
Follow the instructions to apply, attaching your CV. This vacancy is being managed by / . Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.