Inbound Sales Executive
Annual Salary: £25,000 per annum, with commission OTE £35,000 - £39,000
Location: Shipley
Job Type: Full-time (Monday – Friday, 9am-5pm, 37.5 hours per week)
Reed is recruiting on behalf of a leading industry organisation based in Shipley. Our client is seeking an Inbound Sales Executive to join their dynamic team. This position is perfect for someone who is passionate about delivering outstanding customer service while working towards achievable sales targets. In this role, you will manage incoming telephone enquiries, provide clear and detailed product information, and successfully convert leads into qualified appointments.
Day-to-day of the role:
*Respond to incoming enquiries and convert them into qualified appointments for the field-based team.
*Follow up with previous enquiries to secure additional appointments.
*Build and maintain positive relationships with customers by offering friendly, helpful service and keeping in touch.
*Use effective sales techniques to understand customer needs and provide tailored advice.
*Maintain accurate notes and records in the CRM system.
*Collaborate closely with the field-based team to ensure appointments are well organised and details are shared.
*Support the customer service team to ensure a smooth and professional customer journey.
*Contribute to a collaborative team environment by assisting colleagues as needed.
Required Skills & Qualifications:
*Proven ability to build strong working relationships, both with customers and internally.
*Excellent communication skills.
*Strong persuasion, influence, and negotiation skills.
*Computer literacy.
*Keen attention to detail.
*Ability to prioritise workload effectively.
*Self-motivated, driven, and enthusiastic.
Benefits:
*Competitive salary with commission (OTE £35,000 - £39,000)
*28 days holiday including bank holidays.
*Friendly working environment.
*Comprehensive product training and sales coaching.
*Company pension scheme.
*Free, onsite parking.