Operations Manager | London | Flagship store | Salary up to £38,000 + Bonus | Retail

Salary: Up to £38,000 + Bonus & Benefits
We are seeking a commercially driven and highly organised Operations Manager to join the flagship team in London. This is a dynamic role with a 60% focus on back-of-house and stock operations, and 40% dedicated to leading shop floor performance and driving results.
The Role You will take ownership of all operational processes, ensuring stock accuracy, seamless deliveries, strong compliance, and efficient back-of-house management. Alongside this, you will be a visible leader on the shop floor, supporting the team, enhancing customer experience, and delivering sales performance and business kpi’s.
Operations Manager Key Responsibilities * Lead and optimise all back-of-house operations, stock control, and inventory management

* Drive operational excellence, ensuring compliance and process efficiency

* Analyse KPIs to improve stock flow, availability, and overall performance

* Support and lead the shop floor team to maximise sales and service standards

* Take accountability for driving results and achieving commercial targets

About You - Operations Manager * Proven experience in both back-of-house operations and shop floor management

* Strong stockroom, inventory, and operational expertise

* Commercially aware with a track record of driving sales and results

* Highly organised with excellent leadership and communication skills

This role would suit an experienced Stockroom Manager with strong shop floor exposure or a Store Manager with robust operational and back-of-house expertise looking for their next challenge.
If you thrive in a fast-paced environment and enjoy balancing operational excellence with commercial impact, we’d love to hear from you.
Operations Manager | London | Flagship store | Salary up to £38,000 + Bonus | Retail
BH34677