Job Opportunity: Office Administrator / Client Account Administrator
?? Location: Welham Green (with occasional travel)
?? Employment: Full-time, On-site
?? Hiring:Junior & Senior positions available
About the Role
We’re growing our team and looking for enthusiastic Junior and Senior Office Administrators / Client Account Administrators to support our busy operations.
This is a hands-on, in-person position offering variety, responsibility, and room to grow. If you’re organised, proactive and good with people this could be the perfect role for you! ??
Key Responsibilities
Administration & Customer Support
*Respond to emails and handle customer queries
*Answer phone calls regarding delivery questions or booking slots
*Convert CSV (Excel) files into delivery notes
*Maintain and update Google Sheet delivery trackers
*Send weekly outstanding balance reminders
*Follow up with customers to secure delivery bookings
*Support client email inboxes during busy periods
Logistics & Warehouse Coordination
*Carry out weekly warehouse stock takes
*Report road or delivery issues to clients
*Track customers incurring storage fees and update billing
*Enter goods received using PO numbers on client systems
*Check Goods-to-Deliver lists and print Delivery Notes/Sales Orders
*Close off completed deliveries on client databases
Additional Tasks
*Call retail clients to arrange delivery bookings
*Help team members with updates, scheduling training, sending SMS time slots
*Provide Saturday office cover on a rota during peak times
? Skills & Experience
Essential
*Strong written English and email communication
*Organised and able to prioritise well
*Confident telephone manner
*Working knowledge of Word, Excel & Outlook
*Willingness to learn new systems (training provided)
Desirable
*Prior admin, office support, or PA experience
*Exposure to logistics or customer service (especially for Senior roles)
Role Requirements
*Fully on-site
*Hours approx 8am-5pm or 9am-6pm, Mon-Fri (paid lunch break included)
*Occasional Saturday rota during busy periods
*Flexibility around annual leave (school holidays may require coordination)
*Main office: Welham Green, with occasional local site visits
*Own car beneficial but not essential office is opposite Welham Green Station ??
What We Offer
*Competitive salary (based on Junior vs Senior level)
*28 days paid annual leave including bank holidays �?
*Supportive, friendly team environment
*Clear development and progression opportunities
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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