Role – Sales Office Administrator
Location - Manchester
Salary – Competitive, DOE
Hours – 35 hours per week, Monday-Friday – 9am-5pm
Reed are currently working with a successful and leading distribution company who are looking to recruit a Sales Administrator to join their Manchester team.
The purpose of the role will be to manage orders and relationships with new and existing customers and assisting with the customer support through the order journey.
This an exciting and diverse role and the client is looking for someone who has many strings to their bow.
Duties Include:
*Inputting customer orders received via telephone and email
*Responsible for dealing with customer queries and complaints
*Communicate, liaise and negotiate effectively with customers
*Communicate, liaise with and assist account managers
*Produce Certificates of Analysis / Certificates of Conformity and exchange notes when required
*Receive and direct all incoming calls
*Complete a range of required paperwork and filing
*Provide support to sales representatives
*Supporting the office with other administrative tasks, invoicing/credits and ordering stocks.
*Detailed training will be given on all the above


Candidate spec:
*The ability to work as part of a team
*Self-motivated and capable of managing your time effectively
*The ability to multitask and prioritise ensuring all administration is kept up to date
*A good level of IT literacy with working knowledge of Microsoft Excel
*A good communicator with an excellent telephone manner