Sales Support Administrator
other jobs Reed
Added before 5 hours
- England,Yorkshire and The Humber,West Yorkshire,Leeds
- Full Time, Permanent
- £32,000 per annum, inc benefits
Job Description:
Sales Support / Front of House
Location: Leeds
Job Type: Full-time Monday - Friday 8:30 - 17:30
Reed is excited to partner with an established distributor in Leeds, seeking a highly presentable, confident, and customer-focused professional to join their team. This role is perfect for someone who enjoys being the first point of contact for visitors and customers, blending front of house duties with sales support responsibilities.
Day-to-day of the role:
*Greet all visitors and customers warmly, ensuring a professional and welcoming first impression.
*Manage incoming calls with confidence and clarity, providing exceptional service over the phone.
*Handle customer enquiries regarding products, pricing, stock, and collections.
*Support the trade counter with order processing and customer queries.
*Maintain a tidy, organised, and presentable reception and front-of-house area.
*Prepare customer orders for collection and assist with coordination of deliveries.
*Promote products, offers, and services through friendly, proactive conversation.
*Accurately process online and email-based/web orders using internal systems.
*Liaise with warehouse and sales teams to resolve discrepancies and ensure smooth workflow.
*Raise quotes, purchase orders, sales orders, and invoices.
*Handle general administrative tasks: data entry, scanning, filing, and record maintenance.
*Support the sales team with stock checks, supplier communication, and product sourcing.
*Monitor shared inboxes and respond promptly to customer queries.
*Assist with daily cash handling, reconciliation, and banking processes.
*Maintain accurate CRM/ERP records and customer account updates.
Required Skills & Qualifications:
*Experience in reception, trade counter, customer service, or sales support is beneficial.
*Outstanding telephone manner — clear, confident, and friendly.
*Highly presentable with a professional and approachable demeanour.
*Strong IT skills; CRM/ERP experience is a bonus.
*Excellent attention to detail and the ability to multitask.
*Ability to work in a busy, fast-paced environment.
*Positive attitude and willingness to support the wider team.
Benefits:
*Competitive salary and benefits package.
*Opportunity to work in a dynamic and supportive environment.
*Professional development and career advancement opportunities
Location: Leeds
Job Type: Full-time Monday - Friday 8:30 - 17:30
Reed is excited to partner with an established distributor in Leeds, seeking a highly presentable, confident, and customer-focused professional to join their team. This role is perfect for someone who enjoys being the first point of contact for visitors and customers, blending front of house duties with sales support responsibilities.
Day-to-day of the role:
*Greet all visitors and customers warmly, ensuring a professional and welcoming first impression.
*Manage incoming calls with confidence and clarity, providing exceptional service over the phone.
*Handle customer enquiries regarding products, pricing, stock, and collections.
*Support the trade counter with order processing and customer queries.
*Maintain a tidy, organised, and presentable reception and front-of-house area.
*Prepare customer orders for collection and assist with coordination of deliveries.
*Promote products, offers, and services through friendly, proactive conversation.
*Accurately process online and email-based/web orders using internal systems.
*Liaise with warehouse and sales teams to resolve discrepancies and ensure smooth workflow.
*Raise quotes, purchase orders, sales orders, and invoices.
*Handle general administrative tasks: data entry, scanning, filing, and record maintenance.
*Support the sales team with stock checks, supplier communication, and product sourcing.
*Monitor shared inboxes and respond promptly to customer queries.
*Assist with daily cash handling, reconciliation, and banking processes.
*Maintain accurate CRM/ERP records and customer account updates.
Required Skills & Qualifications:
*Experience in reception, trade counter, customer service, or sales support is beneficial.
*Outstanding telephone manner — clear, confident, and friendly.
*Highly presentable with a professional and approachable demeanour.
*Strong IT skills; CRM/ERP experience is a bonus.
*Excellent attention to detail and the ability to multitask.
*Ability to work in a busy, fast-paced environment.
*Positive attitude and willingness to support the wider team.
Benefits:
*Competitive salary and benefits package.
*Opportunity to work in a dynamic and supportive environment.
*Professional development and career advancement opportunities
Job number 3465193
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