Job Description: Registered Extra Care Manager
Position: Registered Extra Care Manager
Department: Extra Care Scheme
Location: Carlton Dene Extra Care Scheme, Westminster, NW6
Reporting to: Chief Operations Officer (COO)
Salary: £40,000 / year
Contract: Full-Time | 40 Hours | On-Call Responsibility | 28days a/l
Development: Funded Health and Social Care Level 5 or 7
Pension: Employer contribution 5%
Bonus: Inspection bonus 10% for Outstanding rating


Lead a Flagship 24/7 Extra Care Service


Chosen Care Group is an award-winning, CQC-rated ’Good’ provider delivering care across 22 London boroughs. We are committed to safe, effective, and well-led services that promote independence, dignity, and quality of life.


We are now seeking a confident and CQC-ready Registered Extra Care Manager to lead our 78-flat, 24/7 staffed Extra Care scheme in Westminster.


The Opportunity - As Registered Manager, you will:


*Hold CQC registration for the scheme
*Lead and develop a team of 50+ staff
*Maintain strong governance and inspection readiness
*Drive quality improvement towards Outstanding
*Ensure safe, compliant and financially stable service delivery
*Represent the service with Commissioners and Housing partners
*This role requires a decisive, organised leader who understands Extra Care and can confidently manage a large, regulated service.


What You Will Be Responsible For


*Governance & Compliance
*Full CQC compliance and statutory notifications
*Safeguarding oversight and incident management
*Monthly audits across medication, care plans and documentation
*Maintaining inspection-ready evidence


*Leadership & Workforce Stability
*Line management of seniors and coordinators
*Staff supervision, appraisals and performance management
*Rota oversight and safe staffing levels
*Embedding a culture of accountability and professionalism
*Working closely with housing team and supporting the day-to-day operations


*Care Quality & Resident Outcomes
*Assessing new clients for suitability and mobilising new service
*Draft assessments, care plan and reviews
*Partnership working with GPs, Social Workers and health teams
*Responding effectively to complex care needs


*Stakeholder Management
*Contract review meetings with Local Authorities
*Building strong relationships with residents and families
*Professional representation of the organisation at all times


About You


*Current or previous Registered Manager within Extra Care
*Strong working knowledge of CQC standards and inspection frameworks
*Experience managing teams of 30+ staff
*Level 5 in Health & Social Care (or working towards)
*Calm, organised and governance-focused
*Able to manage safeguarding and complex incidents confidently
*Good IT skills and experience at Care Software


Ready to Lead?
If you are an experienced Registered Manager looking to lead a large Extra Care scheme with full accountability and senior leadership support, we would welcome a confidential discussion.
All roles subject to enhanced DBS and satisfactory references.