Job Title: Front of House Assistant
Job Location: Sandown Park
Reporting to: Front of House Manager
Place in Organisation: Operations Team
Salary: Competitive + Performance Bonus + Benefits
Hours: Full time (flexible, incl. evenings & weekends)


MAIN PURPOSE OF JOB
An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency.


Key Responsibilities:
*Meeting & greeting customers promptly upon arrival
*Provide friendly and first-class customer service
*Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements
*Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met
*Manage phone, email and face-to-face enquiries effectively
*Ensure all Front of House and customer facing areas are always maintained and well presented
*Provide administrative support to the Venue Management team


What We’re Looking For:
*Hospitality or venue-based FOH experience
*Strong communicator
*Commercial mindset with sales experience
*High energy and thrives in a fast-paced environment
*Confident using Excel & Word for basic reporting
*Flexible across all 7 days of operation


Why Daytona?
Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment.


Ref: FOHMSP