Location: London (Hybrid – 1–2 days per week in office)
Sector: Pharmaceutical / Healthcare
Hours: 37.5 per week
About the Role
We are seeking a highly organised and proactive Business & Operational Specialist to support the efficient daily operations of team. This is an excellent opportunity to join a respected global organisation, where you will play a key role in supporting budget management, contract administration, event logistics, and compliance processes.
Key Responsibilities
*Act as the main point of contact for Activity Request Forms (ARFs) and HCP contracts, from drafting through to final signature.
*Support processes in SAP including raising PRs/POs, goods receipting, and vendor support (training provided).
*Track and process invoices, ensuring accurate reconciliation against ARFs, CRFs, and POs.
*Maintain accurate Transfer of Value (TOV) data for ABPI and Nordic disclosures, supporting annual submission deadlines.
*Upload, track, and manage documents within Veeva PromoMats (training provided).
What We’re Looking For
*Previous contract administration experience
*Strong IT capability – confident with Microsoft Office, Smartsheet or similar
*Excellent communication skills – clear, professional, and proactive
*Exceptional attention to detail – comfortable working with data and compliance tasks
*Ability to manage multiple deadlines in a fast-paced environment
*A collaborative team player with a positive mindset
SAP experience is desirable but not essential – training will be provided.
Experience within the pharmaceutical/healthcare sector is an advantage but not required.