IT Support Analyst
other jobs Mulberry Recruitment
Added before 1 Days
- England,South East,Hampshire
- Full Time, Permanent
- £30,000 - £35,000 per annum
Job Description:
IT Support AnalystLocation: Farnborough
Salary: £30,000–£35,000 + Benefits
My client is currently recruiting for a proactive and customer-focused IT Support Analyst to join their IT Team. This role is ideal for candidates with experience working within an IT department and a strong background in IT support or helpdesk environments.
You will be responsible for supporting internal employees on a daily basis and assisting with the maintenance, development and implementation of hardware and software across the business. The Support Team provides day-to-day management and issue resolution for all systems, including applications, desktop hardware, desktop operations and telecoms.
Key Responsibilities*Management of all faults, development requests and common business issues
*Project management of testing, purchasing and implementation of hardware and software
*Working as part of the Support Team within the Infrastructure Services function
*Resolving tasks, incidents and user operating issues through direct resolution
*Assisting in the development, implementation and delivery of systems and services in line with company requirements
*Ensuring all procedures relating to Support Centre service delivery are documented, maintained and monitored
*Undertaking heavy lifting of equipment on an ad-hoc basis (e.g. during office relocations)
*Transporting equipment between offices (full valid driving licence required)
Benefits Package*Private Medical Insurance (self-cover)
*Income Protection (75% of salary for up to 3 years)
*Life Assurance (4x annual salary)
*Critical Illness Cover (£50,000 lump sum)
*Pension Scheme (6% employer contribution / 3% employee contribution)
Salary: £30,000–£35,000 + Benefits
My client is currently recruiting for a proactive and customer-focused IT Support Analyst to join their IT Team. This role is ideal for candidates with experience working within an IT department and a strong background in IT support or helpdesk environments.
You will be responsible for supporting internal employees on a daily basis and assisting with the maintenance, development and implementation of hardware and software across the business. The Support Team provides day-to-day management and issue resolution for all systems, including applications, desktop hardware, desktop operations and telecoms.
Key Responsibilities*Management of all faults, development requests and common business issues
*Project management of testing, purchasing and implementation of hardware and software
*Working as part of the Support Team within the Infrastructure Services function
*Resolving tasks, incidents and user operating issues through direct resolution
*Assisting in the development, implementation and delivery of systems and services in line with company requirements
*Ensuring all procedures relating to Support Centre service delivery are documented, maintained and monitored
*Undertaking heavy lifting of equipment on an ad-hoc basis (e.g. during office relocations)
*Transporting equipment between offices (full valid driving licence required)
Benefits Package*Private Medical Insurance (self-cover)
*Income Protection (75% of salary for up to 3 years)
*Life Assurance (4x annual salary)
*Critical Illness Cover (£50,000 lump sum)
*Pension Scheme (6% employer contribution / 3% employee contribution)
Job number 3475120
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Company Details:
Mulberry Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
Established in 1998, Macgregor Cavendish (UK) Ltd is a market leader in the placement of permanent B2B & B2C professionals in our specialist market se...