This role is support a project reviewing approximately 2,000 historical claims accounts (2016-2020). These claims relate to our position as a "follow" market, and the goal is to determine the current status of each file and take appropriate action.
Client Details
This opportunity is with a well-established company in the insurance industry. The organisation operates as a medium-sized enterprise, offering significant expertise and resources in its field.
Description
*Review historical Financial Lines claims files (including binders and multiple claims under one file).
*Investigate why claims remain open and decide next steps (close, maintain reserve, or anticipate further activity).
*Contact brokers to gather additional information and confirm claim status.
*Update records accurately in the Claims Centre system and ensure compliance with internal processes.
*Provide clear recommendations for file closure or ongoing management.
Profile
*Strong experience in Professional Indemnity Financial Lines claims.
*Ability to review complex files and make informed decisions.
*Familiarity with Claims Centre system and ECF (Electronic Claims Files).
*Excellent communication skills for broker engagement.
*Previous experience in audit or claims review projects.
*Ability to work independently and deliver within agreed timelines.
Job Offer
*Target start: March
*Competitive daily rate.
*Hybrid working.
*3 month contract
*Opportunity to work within a respected company in the insurance sector.
*Temporary role offering valuable exposure to industry-leading practices.
*Professional growth and collaboration with experienced teams.