We’re recruiting a full-time, permanent Service Advisor to join our busy After-Sales teams in Royston and Shefford (one role at each site). In this customer-facing position, you’ll be the key link between customers and the workshop, managing service and MOT bookings, handling enquiries, liaising with technicians and overseeing invoicing to ensure a smooth experience from start to finish. The role includes bonus and commission opportunities, with an immediate start available for the right candidate.
Key responsibilities:
*Managing service and MOT bookings
*Handling customer enquiries (phone and face-to-face)
*Liaising with workshop technicians
*Preparing and issuing invoices
*Making outbound appointment calls
About you:
*Strong customer service skills
*Excellent communication and organisational ability
*Positive, team-focused attitude
*Previous experience working within the motor trade is an advantage
Hours:
Monday to Friday: 08:00 – 18:00 (1-hour lunch)
Alternate Saturdays: 08:00 – 13:00
Benefits:
*22 days holiday plus bank holidays
*Birthday off after 5 years’ service
*Pension and life cover
*Bonus and commission schemes
*Reward savings scheme
*Ongoing training and development
*Onsite parking