Customer Service Administrator
other jobs Ritz Recruitment Ltd
Added before 1 Days
- England,South West,Cornwall
- Full Time, Temporary
- £12.80 per hour
Job Description:
Customer Service Administrator | Falmouth | £12.80ph
Vibrant student accommodation in Falmouth requires a Customer Services Administrator, to be the friendly face and reassuring voice that welcomes students into their new home-away-from-home. You’ll play a vital role in creating a supportive and well-run living environment, acting as the first point of contact for residents and ensuring everything on-site runs smoothly.
This is a full-time position (37.5 hours per week), working Monday to Friday.
What You’ll Be Doing
*Be the go-to person for residents, visitors, and contractors—always welcoming, always professional.
*Handle enquiries across phone, email, and face-to-face channels, resolving issues quickly and confidently.
*Support smooth move-in and move-out processes, including check-ins, check-outs, and room inspections.
*Assist students with accommodation queries and escalate concerns where needed.
*Help plan and run community events that contribute to an amazing student experience.
*Process bookings, tenancy documents, rental payments, and banking tasks.
*Log and follow up maintenance requests, coordinating with the maintenance team to ensure timely fixes.
*Carry out regular building checks and report any issues.
*Promote and uphold all health & safety and compliance standards.
*Help keep the site clean, safe, and welcoming for everyone.
*Manage parcels, lost property, and general organisation around the building.
*Support occasional marketing or promotional activities.
*Take on any reasonable tasks needed to help the team and our residents.
What You’ll Bring
*Experience in customer service or administration—ideally within hospitality, property, or student accommodation.
*Excellent communication skills and a warm, approachable manner.
*The ability to stay calm and helpful under pressure.
*Strong organisational skills and great attention to detail.
*Confidence using Microsoft Office and CRM or booking systems.
*A team-focused mindset and a proactive, can-do attitude.
Apply now for immediate consideration!
(ritzrecempbus)
Vibrant student accommodation in Falmouth requires a Customer Services Administrator, to be the friendly face and reassuring voice that welcomes students into their new home-away-from-home. You’ll play a vital role in creating a supportive and well-run living environment, acting as the first point of contact for residents and ensuring everything on-site runs smoothly.
This is a full-time position (37.5 hours per week), working Monday to Friday.
What You’ll Be Doing
*Be the go-to person for residents, visitors, and contractors—always welcoming, always professional.
*Handle enquiries across phone, email, and face-to-face channels, resolving issues quickly and confidently.
*Support smooth move-in and move-out processes, including check-ins, check-outs, and room inspections.
*Assist students with accommodation queries and escalate concerns where needed.
*Help plan and run community events that contribute to an amazing student experience.
*Process bookings, tenancy documents, rental payments, and banking tasks.
*Log and follow up maintenance requests, coordinating with the maintenance team to ensure timely fixes.
*Carry out regular building checks and report any issues.
*Promote and uphold all health & safety and compliance standards.
*Help keep the site clean, safe, and welcoming for everyone.
*Manage parcels, lost property, and general organisation around the building.
*Support occasional marketing or promotional activities.
*Take on any reasonable tasks needed to help the team and our residents.
What You’ll Bring
*Experience in customer service or administration—ideally within hospitality, property, or student accommodation.
*Excellent communication skills and a warm, approachable manner.
*The ability to stay calm and helpful under pressure.
*Strong organisational skills and great attention to detail.
*Confidence using Microsoft Office and CRM or booking systems.
*A team-focused mindset and a proactive, can-do attitude.
Apply now for immediate consideration!
(ritzrecempbus)
Job number 3475744
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Company Details:
Ritz Recruitment Ltd
Company size: 5–9 employees
Industry: Recruitment Consultancy
Since it was established in 1989 Horticruitment has built a reputation as one of the leading recruitment agencies specialising in the recruitment of p...