Job Description
Our Apprenticeship Programme is not one size fits all. Just like our delicious food, our scheme is carefully prepared to help you learn more, experience more and succeed more.
The Business Administrator Level 3 apprenticeship programme is a fantastic opportunity to learn whilst working, including supporting and engaging with different parts of the organisation and communicating with key stakeholders. When joining the Credit Control Team as an Administrator Apprentice you will get hands on experience with clients and is a great way of progressing towards management responsibilities as part of career development.
Support will be given throughout your apprenticeship with mentors guiding you through the role and continuous development of skills and behaviours to exceed personal goals and business objectives.
Key Accountabilities & Responsibilities:
*The apprenticeship will provide on the job training, where you will apply new skills and knowledge gained to real life operations
*Handle all inbound customer calls & emails in a polite & empathetic manner
*Ensure all customer queries are dealt with effectively & efficiently
*Maintain effective liaison with a range of internal staff & customers and keeping accurate records of all correspondence
*Assist Credit Control with their portfolio of accounts when required
Skills and competencies required:
Experience with use of Microsoft packages, with ideal exposure to SAP, along with a background in fast-paced, high-pressure team environments handling large volumes of inbound calls. Demonstrates excellent customer service and administrative capabilities, supported by a high level of accuracy and attention to detail. Possesses strong interpersonal and problem-solving skills and is recognised as a reliable team player. Holds GCSE 3/D/Level 1 qualifications in Maths and English.
????What you’ll get:
*Sysco Perks: Access hundreds of discounts, cashback deals and exclusive offers at High Street stores, restaurants, cinemas, and attractions through LifeWorks Perks.
*Employee assistance helpline and wellbeing portal - Access confidential support, resources and services for your mental, physical, social, and financial wellbeing, any time, 24/7.
*Excellent work life balance including additional holiday - Purchase up to 5 additional days annual leave per year.
*Cycle to Work Scheme ?
This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.