Hotel Receptionist
other jobs Reed
Added before 1 Days
- England,South East,Isle of Wight
- Full Time, Temporary
- £13 per hour, inc benefits
Job Description:
Contract Type: Temporary – 2 Months
Shifts: Full time - 5 days per week, 7am–3pm and 3pm–11pm (rota-based)
About the Role
We are seeking a friendly, organised, and professional Receptionist to join our client’s team in Cowes, Isle of Wight on a temporary two-month contract. As the first point of contact for our guests, you will play a vital role in creating a warm and welcoming experience while ensuring the smooth running of the reception area.
Key Responsibilities
Guest Services & Front Desk Operations
*Welcome guests and manage efficient check-in and check-out processes.
*Ensure all guest invoices are accurate and payments follow correct procedures.
*Take hotel and restaurant bookings, recording all details accurately.
*Manage phone calls and ensure messages are delivered promptly.
*Handle guest enquiries and requests, providing friendly and professional support.
Communication & Coordination
*Maintain effective communication with Housekeeping, Restaurant, and Kitchen teams.
*Keep all departments updated on room availability and special requests.
*Provide thorough handovers between shifts and ensure Night Porters receive key information.
Administration & Financial Duties
*Complete daily banking tasks and submit end-of-day reports to management.
*Follow company accounting procedures and balance cash floats accurately.
*Handle administrative tasks related to bookings and guest enquiries.
General Duties
*Assist with bar service when required (pouring drinks, glass cleaning, etc.).
*Keep the reception area tidy, organised, and welcoming.
*Order reception supplies and stationery when needed.
*Follow all Health & Safety and Fire Safety procedures.
*Address guest complaints appropriately and escalate when necessary.
*Carry out additional tasks assigned by senior management to support hotel operations.
About You
*Friendly, approachable, and service-driven
*Strong communication and organisational skills
*Able to multitask in a fast-paced environment
*High attention to detail
*Hospitality or receptionist experience (preferred but not essential)
If this sounds like something you would be interested in, please ’Apply’ today.
Shifts: Full time - 5 days per week, 7am–3pm and 3pm–11pm (rota-based)
About the Role
We are seeking a friendly, organised, and professional Receptionist to join our client’s team in Cowes, Isle of Wight on a temporary two-month contract. As the first point of contact for our guests, you will play a vital role in creating a warm and welcoming experience while ensuring the smooth running of the reception area.
Key Responsibilities
Guest Services & Front Desk Operations
*Welcome guests and manage efficient check-in and check-out processes.
*Ensure all guest invoices are accurate and payments follow correct procedures.
*Take hotel and restaurant bookings, recording all details accurately.
*Manage phone calls and ensure messages are delivered promptly.
*Handle guest enquiries and requests, providing friendly and professional support.
Communication & Coordination
*Maintain effective communication with Housekeeping, Restaurant, and Kitchen teams.
*Keep all departments updated on room availability and special requests.
*Provide thorough handovers between shifts and ensure Night Porters receive key information.
Administration & Financial Duties
*Complete daily banking tasks and submit end-of-day reports to management.
*Follow company accounting procedures and balance cash floats accurately.
*Handle administrative tasks related to bookings and guest enquiries.
General Duties
*Assist with bar service when required (pouring drinks, glass cleaning, etc.).
*Keep the reception area tidy, organised, and welcoming.
*Order reception supplies and stationery when needed.
*Follow all Health & Safety and Fire Safety procedures.
*Address guest complaints appropriately and escalate when necessary.
*Carry out additional tasks assigned by senior management to support hotel operations.
About You
*Friendly, approachable, and service-driven
*Strong communication and organisational skills
*Able to multitask in a fast-paced environment
*High attention to detail
*Hospitality or receptionist experience (preferred but not essential)
If this sounds like something you would be interested in, please ’Apply’ today.
Job number 3485603
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.