*** Must have Travel industry experience ****
Our client, a growing and highly professional organisation, is seeking an experienced Operations & Client Administration Executive to join their team. This is an excellent opportunity for a proactive and detail-oriented individual looking to play a key role in supporting both operational delivery and client service excellence.
Travel industry experience would be a huge advantage.
You will provide comprehensive administrative, operational, and client support across the business. This is a varied role offering real exposure to senior stakeholders, client delivery processes, and commercial documentation.
Key Responsibilities
*Provide high-quality administrative and office support, including document management and filing.
*Manage Directors’ diaries, coordinating meetings, appointments, and travel arrangements.
*Support the organisation and delivery of internal and external events.
*Maintain and update CRM records, ensuring data integrity and capturing client feedback.
*Produce Service Review packs, including data extraction, analysis, and preparation of client-ready presentations.
*Support the preparation and coordination of RFP submissions.
*Identify and recommend improvements to administrative and support processes.
Essential Experience
*Previous experience in an administrative, operations, or client support role in the travel industry
*Strong organisational skills with the ability to manage multiple priorities and deadlines.
*Exceptional attention to detail, particularly when handling client documentation and financial data.
*Confident using CRM systems and Microsoft Office (Excel, Word, PowerPoint).
*Excellent written and verbal communication skills.
If you are a motivated and detail-driven professional seeking a varied role within a supportive and professional environment, we would be delighted to discuss this opportunity with you.