About the Role
Our client in Pontefract requires a highly organised, reliable and proactive Office Administration Manager to become the backbone of our busy operation based in Pontefract.
This is a hands-on role supporting the business owner with all aspects of administration and customer service. You’ll be the steady, trustworthy pair of hands that keeps everything running smoothly — and yes, being able to make a great cup of tea definitely helps!
Hours: Monday – Thursday 7:30am – 4:30pm | Friday 7:30am – 2:00pm
Key Responsibilities
*Providing full administrative support to the Business Owner
*Answering incoming calls and handling customer enquiries professionally
*Raising and processing invoices
*Scheduling works and coordinating diaries for teams of fitters and welders
*Planning and organising jobs across North East England, Yorkshire and Lancashire
*Booking accommodation (e.g. hotels) when required
*Managing general office duties and maintaining organised records
*Acting as the first point of contact for customers and suppliers
Some days you’ll be working independently in the office, and other days you’ll be alongside a small office team (3–4 colleagues) plus production staff — so confidence working both autonomously and collaboratively is important.
What We’re Looking For
*Previous experience in office administration or office management
*Strong organisational and scheduling skills
*Confident telephone manner and excellent customer service skills
*Ability to prioritise and manage multiple tasks
*Trustworthy, dependable, and reliable
*Comfortable working independently when required
*Proficient in Microsoft Office and general office systems
A calm, practical approach and a "no job too small" attitude will suit this role perfectly.