We are currently recruiting for a Business Support Administrator to join a company based in Leighton Buzzard. Our client are one of the local leaders within their industry, and are recruiting due to continued growth.
Working Hours: Monday-Friday, 09:00am - 17:30pm.
Contract Type: Perm.
Location: Leighton Buzzard - fully office based, no remote working .
Overview:
*To provide administrative support for in all departments. The following list includes the tasks required to fulfil the job role. This list is intended as a general guideline and is not exhaustive.
* Filing - Both electronic and hard copy.
* Corresponding with clients and third parties via telephone and email.
* File opening and dealing with the necessary compliance including ID checks.
* Recording any chargeable time as required.
* Photocopying and preparing bundles or other relevant enclosures.
* Scanning generally and scanning and labelling the department’s post.
* Dealing with letters/attendance notes.
* Updating and maintaining databases to correspond with the documents held in the storage.
* General administrative assistance
* Updating case management system to include assisting with paperless department.
* Raising cheque / Bacs / TT requests.
* Taking new client enquiries and allocating appointment slots.
* Taking the overflow telephone calls from reception.
* Franking the firms post & organising any DX items.
* Making files ready for archiving and dealing with all necessary compliance procedures.
* Covering reception at lunchtimes and holiday cover
* Generally ensuring compliance with the firm’s procedures, policies.
Required Skills:
*Administrative / IT skills.
*Accurate and methodical work.
*Good time keeper.
*Good interpersonal & organisational skills.
*Ability to work unsupervised.
*Work to high levels of accuracy & attention to detail.
*Confident dealing with a wide range of people via telephone, email or face to face.
*Professional telephone manner.
*Ability to work under pressure in a busy office.
Experience & Knowledge Required:
*Previous experience in an administration role.
*Confident working with Microsoft Office software (mainly Outlook, Excel & Word).
*Familiar working with case management systems.
*Telephone/reception experience.