Front of House & Administration Assistant
Job Type: Part Time
Working Pattern: Varied, Flexibility required
Location: Solihull
Are you a warm, organised, and people-focused professional who also enjoys keeping things running smoothly behind the scenes? Our client, a reputable independent hospitality business in Solihull, is seeking a Front of House & Administration Coordinator who can combine excellent customer service with strong administrative and basic accounts support.
This blended role is ideal for someone who loves variety - greeting visitors one moment, supporting finance processes the next, and being a reliable go-to person for the team. If you enjoy a role where every day feels different and you can truly make a positive impact, this could be the perfect fit.


What you’ll be doing:
Front of House & Customer Support
*Welcome visitors and provide a friendly, professional first point of contact.
*Answer phone calls, handle enquiries, and direct queries to the right team members.
*Support Front of House during busy periods, events, or staff absences.
*Ensure reception/FOH areas remain tidy, organised, and customer-ready.
Administration & Office Coordination
*Prepare documents, reports, meeting schedules, and internal communications.
*Maintain internal databases, spreadsheets, logs, and filing systems (digital & paper).
*Handle general office tasks to support the smooth running of daily operations.
Accounts & Data Accuracy Support
*Input purchase invoices, expenses, credit notes, and financial data into systems.
*Assist with bank, cash, and till reconciliations.
*Update ledgers and maintain accurate financial records.
*Process supplier statements and raise queries when needed.
*Support the Accounts Assistant with data for reports, budgets, and cost analysis.
What we’re looking for:
*Experience in a customer-facing environment (hospitality, reception, FOH, retail, etc.).
*Strong administrative skills with good accuracy and attention to detail.
*Some experience in accounts administration or transactional finance (desirable, not essential).
*Confidence using Excel; experience with Xero is a bonus.
*Excellent communication, organisation, and multitasking ability.
*A friendly, adaptable, team-focused attitude.
Why this role might suit you:
*You enjoy a mix—not just sitting behind a desk OR being on your feet all day.
*You like being the welcoming face of a business while also keeping things organised.
*You’re steady, reliable, and enjoy roles where you become "the person people trust".
*You want part-time hours that still offer variety, involvement, and responsibility.