Telesales Executive (Warm Leads) – Waste & Recycling

Location: Wingrave (office-based)
Positions available: 3 roles
Basic salary: £27,000 – £36,000 (DOE)
Commission: Uncapped
OTE: £50,000+ (performance dependent)
Job type: Full-time

Join a growth business on a mission

We’re Waste King — a specialist waste management company on a major growth journey towards £20m turnover, and we’re expanding the team to match that ambition.

If you’ve got enthusiasm, enjoy being on the phone, and back yourself to earn well in a target-driven environment, this is a role where you can build a genuine sales career, not just "do a job".

You’ll be joining a business with deep industry experience, strong leadership, and a close-knit local team that takes pride in doing things properly.

The Role

This is a warm-lead telesales role. You’ll spend your day speaking with people who already have a reason to talk to us — inbound enquiries and customers we already know.

Your responsibilities will include:

- Answering inbound calls and converting warm enquiries into booked business
- Outbound follow-up on quotes and enquiries — creating momentum, handling objections, and closing confidently
- Re-engaging lapsed customers to win back business and rebuild relationships (consultative, professional, no pushy scripts)
- Managing quotes and follow-ups to keep your pipeline active and moving
- Maintaining strong CRM hygiene and call metrics — measured on activity, conversion, and pipeline value

Important: This is a sales-focused role designed to protect selling time, so you can concentrate on converting demand and building pipeline — not being buried in admin.

Training & Onboarding (built for success)

We don’t throw people in at the deep end. You’ll receive:

- Full onboarding
- A structured 9 month training plan, covering:

- Products and services
- Compliance basics
- Call coaching
- Objection handling
- Closing techniques
- Role play and live support

We invest properly so the role becomes a success for both the company and the individual.

What We’re Looking For

We’re looking for people with confidence, enthusiasm, and the hunger to do well.

You’ll likely be:

- A confident communicator, with a strong phone manner, who can build rapport quickly
- Sales-minded and motivated by targets — you want to win, and you want to earn
- Organised and consistent with follow-ups and admin — you do what you say you’ll do
- Customer first, delivering a great experience every time

Previous telesales experience is a plus, but we’ll also back high-potential, coachable people who are competitive, driven, and ready to learn.

What You Get

- £27,000 – £36,000 basic salary (DOE)
- Uncapped commission with strong upside (OTE £50,000+)
- Supportive, high-performing team with realistic, achievable targets
- 28 days’ holiday (rising annually up to 5 years) + pension
- Proper product knowledge, structure, and ongoing development

About Waste King

We love what we do — it just happens to be waste.

Our core values are Open, Honest and Agile — in how we communicate, how we support customers, and how we improve every day.

Now in our 19th year, we’re proud to employ 42 local people, and we continue to build a team with the energy and ambition to support our next phase of growth.

We also run regular social and team engagement activities throughout the year.

Why Join Us?

We’re a people-first business. That means we genuinely care about our team, invest in development, and create an environment where people feel supported, trusted, and valued.

You’ll be joining a close-knit team that enjoys working together and takes pride in what they do. This is an exciting role in a growing business where your contribution genuinely matters — and no two days are the same.

Our Wingrave location offers free on-site parking and a countryside setting, giving you a calmer start and end to the day away from busy town centres.

We believe work should be enjoyable as well as rewarding. Throughout the year, we organise:

- Pizza days
- Bake off days
- Regular team socials and events

We also invest heavily in development, with monthly training sessions and site visits to help you build knowledge, confidence, and a real understanding of how the business operates end to end.

If you want to work for a business where:

- People come first — always
- Teams are supportive, collaborative, and down to earth
- The role is fast-paced, rewarding, and genuinely exciting
- Learning, development, and culture are taken seriously

…then this could be the right move for you.