Senior IT Technician
other jobs Pure Resourcing Solutions
Added before 1 hours
- England,East of England,Cambridgeshire
- Full Time, Permanent
- £33,000 - £35,000 per annum
Job Description:
I’m excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.
This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You’ll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems.
Key Responsibilities:
*Provide advanced support for Microsoft 365 and Windows 10/11 across client networks.
*Analyse and diagnose complex support issues, providing solutions to customers efficiently.
*Communicate effectively via telephone and email, ensuring excellent customer service.
*Provide high-quality remote and on-site support to customers as required.
About You:
*Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment.
*Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune.
*Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed.
*A clean driving licence for occasional on-site visits.
*Strong technical understanding of Microsoft technologies and cloud solutions.
Next Steps: Apply now!
This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You’ll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems.
Key Responsibilities:
*Provide advanced support for Microsoft 365 and Windows 10/11 across client networks.
*Analyse and diagnose complex support issues, providing solutions to customers efficiently.
*Communicate effectively via telephone and email, ensuring excellent customer service.
*Provide high-quality remote and on-site support to customers as required.
About You:
*Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment.
*Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune.
*Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed.
*A clean driving licence for occasional on-site visits.
*Strong technical understanding of Microsoft technologies and cloud solutions.
Next Steps: Apply now!
Job number 3488283
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Company Details:
Pure Resourcing Solutions
Company size: 50–99 employees
Industry: Recruitment Consultancy
We are the professional recruitment consultancy for the East of England, specialising in accountancy, human resources, technology, marketing, professi...