About the company:
Are you an experienced Senior Pensions Administrator or Deputy Team Leader looking to take the next step in your career? This is a brilliant opportunity to join one of the UK’s respected Pensions Consultancies as they continue to grow their market-leading pensions administration team.
Our client operates a flexible hybrid working arrangement of 2x days per week in the office, ideally aligned to the Croydon office but other office locations will be considered.
About the role:
As an Assistant Team Manager, you’ll play a pivotal role in delivering exceptional pension administration services across a portfolio of Defined Benefits of Defined Contributions Pension Schemes. You’ll manage day-to-day client relationships, oversee workflow and quality, and provide leadership and support to a talented team of Pension Administrators.
You’ll act as a key point of contact for clients, ensuring service excellence and compliance, while helping to mentor and develop team members to reach their full potential.
Key responsibilities:
*Over see the allocation and prioritisation of daily workloads across your portfolio.
*Ensure all work meets service level agreements and compliance standards.
*Peer-review calculations and member communications.
*Support, coach and mentor team members, fostering a collaborative and inclusive culture.
*Attend client and trustee meetings, presenting reports and updates.
*Identify and manage ad-hoc pension projects.
Key skills and experience required:
*Strong administration experience and knowledge of delivering administration services to Defined Benefits Pension Schemes, operating at either a Senior Pensions Administrator or Deputy Team Leader.
*Proven experience of managing, mentoring, supervising and developing teams.
*Client facing experience - experience of presenting administration reports and communicating with clients and trustees.
*Great communication skills - ability to be able to converse with clients, members, and colleagues.
*Excellent time management - the ability to manage resources across multiple tasks.
Interested in joining a collaborative and forward-thinking business? Don’t miss out, apply today or get in touch for a confidential chat.