Vietnamese speaking Client Support & Administration Officer
other jobs The Language Business
Added before 7 hours
- England,London,City of London
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
Vietnamese speaking Client Support & Administration Officer
Location
Central London. Office based role.
Language Requirements
Fluency in Vietnamese is essential
About the Company
Our client is a FX financial trading company working in the markets of Forex, Crypto and Metals markets
The Role
They are now seeking to hire a Vietnamese speaking Client Support & Administration Officer to support their Vietnamese speaking clients and assist them with administrative and operational tasks.
Key Responsibilities of the job will include:
* Respond to client inquiries in Vietnamese (email, chat, or phone as required)
* Assist clients with account opening procedures and documentation
* Support clients with deposits, withdrawals, and general account queries
* Provide basic guidance on trading platform usage (training will be provided)
* Maintain and update client records and internal tracking files
* Assist in preparing reports related to client activity and inquiries
* Coordinate with Compliance, Finance, and Operations teams when required
* Assist in preparing internal summaries or translations (Vietnamese–English)
Candidate Profile
* Fluent in Vietnamese. Good written and spoken English
* Bachelor’s degree or equivalent
* Experience in customer service, administration, or financial services preferred
* Experience in FX/CFD industry is an advantage but not required
* Basic computer skills (Excel, Word, email)
* Strong attention to detail and organizational skills
* Ability to work in a structured office environment
* Willingness to learn financial products and internal procedures
* Right to work in the UK is required. Visa sponsorship is not available.
Salary & Benefits
£26,000 - £30,000 + benefits
To be considered for this opportunity to work in the financial service sector, please send your CV to Jonathan Grimes
Location
Central London. Office based role.
Language Requirements
Fluency in Vietnamese is essential
About the Company
Our client is a FX financial trading company working in the markets of Forex, Crypto and Metals markets
The Role
They are now seeking to hire a Vietnamese speaking Client Support & Administration Officer to support their Vietnamese speaking clients and assist them with administrative and operational tasks.
Key Responsibilities of the job will include:
* Respond to client inquiries in Vietnamese (email, chat, or phone as required)
* Assist clients with account opening procedures and documentation
* Support clients with deposits, withdrawals, and general account queries
* Provide basic guidance on trading platform usage (training will be provided)
* Maintain and update client records and internal tracking files
* Assist in preparing reports related to client activity and inquiries
* Coordinate with Compliance, Finance, and Operations teams when required
* Assist in preparing internal summaries or translations (Vietnamese–English)
Candidate Profile
* Fluent in Vietnamese. Good written and spoken English
* Bachelor’s degree or equivalent
* Experience in customer service, administration, or financial services preferred
* Experience in FX/CFD industry is an advantage but not required
* Basic computer skills (Excel, Word, email)
* Strong attention to detail and organizational skills
* Ability to work in a structured office environment
* Willingness to learn financial products and internal procedures
* Right to work in the UK is required. Visa sponsorship is not available.
Salary & Benefits
£26,000 - £30,000 + benefits
To be considered for this opportunity to work in the financial service sector, please send your CV to Jonathan Grimes
Job number 3490669
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Company Details:
The Language Business
Company size: 1–4 employees
Industry: Recruitment Consultancy
The Language Business is a leading, specialist language recruitment consultancy for candidates with multilingual skills. Since 1989, we have built a r...