Client Advisor (Account Handler)
other jobs STRIDE RESOURCE MANAGEMENT LTD
Added before 2 Days
- England,South East,Kent
- Full Time, Permanent
- £35,000 - £45,000 per annum
Job Description:
This position would suit an experienced Account Handler or Client Advisor with a background in Commercial or Corporate Insurance, who has previously worked in a Handler or Broker role and is now looking to join an established, market-leading insurance broker.
You will be responsible for supporting a team of Client Executives and handling day-to-day activities, including renewals, mid-term adjustments, and client queries.
We will rely on you to:
*Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk
*Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
*Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts
*Request and review underwriting information on behalf of Commercial clients and understand their requirements
*Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
*Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
*Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
*Produce and/or request Insurer documentation
What you need to have:
*Proven experience of working on the full renewal process of commercial or corporate programs
*Excellent organisational skills with the ability to manage multiple enquiries simultaneously
*A good awareness of clients’ business, their business issues, insurance programmes and service plans
What makes you stand out:
*Dynamic with previous client facing experience
*The ability to remain calm under pressure and be able to work flexibly when required
*Cert CII qualified and working towards ACII is desirable
Why join our team
*We help you be your best through professional development opportunities, interesting work and supportive leaders.
*We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
*Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
You will be responsible for supporting a team of Client Executives and handling day-to-day activities, including renewals, mid-term adjustments, and client queries.
We will rely on you to:
*Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk
*Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
*Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts
*Request and review underwriting information on behalf of Commercial clients and understand their requirements
*Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
*Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
*Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
*Produce and/or request Insurer documentation
What you need to have:
*Proven experience of working on the full renewal process of commercial or corporate programs
*Excellent organisational skills with the ability to manage multiple enquiries simultaneously
*A good awareness of clients’ business, their business issues, insurance programmes and service plans
What makes you stand out:
*Dynamic with previous client facing experience
*The ability to remain calm under pressure and be able to work flexibly when required
*Cert CII qualified and working towards ACII is desirable
Why join our team
*We help you be your best through professional development opportunities, interesting work and supportive leaders.
*We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
*Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Job number 3491501
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Company Details:
STRIDE RESOURCE MANAGEMENT LTD
Company size: 1–4 employees
Industry: General Insurance
Stride Resource Management was created by David Colesby and Neil Findley to offer a new approach to Recruitment, combining their General Insurance and...