BI ANALYST (CUSTOMER)LONDON/HYBRID
UP TO £60000This is a great opportunity to join a global data team that is shaping how a luxury consumer brand understands performance across retail and ecommerce. You will play a key role in building self-service reporting, delivering meaningful insights, and partnering with stakeholders who rely on data to drive commercial decisions.ROLES AND RESPONSIBILITIES:The BI Analyst will:
* Build self-service Power BI dashboards that are visually clear, easy to use and aligned to business needs.
* Deliver deep-dive analysis across retail and ecommerce performance to identify opportunities, trends and predictive KPIs.
* Use SQL to integrate and interrogate large datasets, including newly merged tables and complex data structures.
* Conduct customer analytics such as segmentation, retention, transactional analysis and market understanding.
* Support stakeholders in how they self-serve and embedding best-practice reporting.
* Present insights clearly to global and local teams, translating technical analysis into actionable recommendations.
* Own reporting development once the current contract resource transitions off the project.YOUR SKILLS AND EXPERIENCE:The ideal candidate will have the following skills and experience:
* Strong commercial experience using SQL to work with large, complex datasets.
* Confident building and maintaining Power BI dashboards, including basic DAX.
* Experience delivering customer analytics projects such as segmentation, retention analysis or customer behaviour modelling.
* Ability to partner effectively with stakeholders, understand business needs and communicate insights clearly.
* Experience or strong interest in the luxury, retail, beauty or wider B2C sector.
* Experience with Google Analytics is beneficial.APPLY BELOW!