Our client, a well-established, reputable health care company are looking to recruit a hardworking, reliable and proactive Medical Receptionist to act as the first point of contact for patients, providing a warm, professional, and efficient reception service within a busy medical environment. This role combines front-of-house duties with essential administrative support to ensure the smooth running of the practice.


Reporting to the Practice Manager, you will provide PA / administrative support and play a key role in the continuous improvement and development of the departments.


Duties will include:
*Welcoming patients and visitors, ensuring a friendly and supportive experience.
*Managing incoming calls, appointment bookings, and general enquiries.
*Processing repeat prescriptions and handling patient documentation.
*Maintaining accurate patient records using clinical systems (e.g., EMIS, SystmOne, Vision).
*Supporting clinicians with administrative tasks and coordinating patient flow.
*Ensuring confidentiality and compliance with GDPR and practice policies.
*Assisting with reception cover, including opening/closing procedures.


As a successful candidate you will have prior experience in a reception, customer service, or administrative role (medical setting desirable but not essential) and be a confident communicator with a calm, patient-focused approach.
Organised with an eye for detail you will possess strong team-working skills and will be able to handle a high-volume workload in a busy department with minimal supervision together with IT-literacy and with the ability to learn clinical systems quickly.


Experience using EMIS, SystmOne, or similar clinical software could be beneficial but not essential.


In return, the company offers a very generous salary, a professional and relaxed working environment, an excellent benefits package and the opportunity for career progression.


Hours: Mon - Fri 8:30 am – 4:30 pm
25 days holiday