As a Part-time Sales Administrator, you will play a pivotal role in ensuring seamless order processing and exceptional customer service.


Our client is based in Bury St Edmunds, offers excellent benefits, including an annual bonus and flexible hours and hybrid working.


Key Responsibilities:
- Respond promptly and professionally to calls, emails, and chats.
- Receive and process orders and enquiries, ensuring compliance with export regulations.
- Provide detailed information about products, pricing, availability, and delivery schedules.
- Maintain and update business partner records and reports on computer databases.
- Manage stock levels, coordinate between departments, and track orders.
- Handle complaints and provide after-sales support, ensuring customer satisfaction.
- Facilitate communication between product lines and support the development of Clusters.


Skills:
- Previous experience in administrative or customer service roles, preferably within the logistics, transporting or exporting industries
- Exceptional customer service skills and effective communication abilities.
- Strong organisational and time management skills, with the ability to prioritise tasks.
- Ability to work independently and as part of a team, displaying a positive "can do" attitude.
- Proficiency in computer usage and familiarity with software packages.


Please contact Agilis Search for more information.