Sales & Operations Executive - B2B Client Support
Location: Central London
Office Based
Contract Type: Permanent
Salary: £31,000 per year, with future bonus potential

Our client is the UK and Europe’s leading specialist in their field, serving innovative businesses across hospitality, events and marketing sectors. They’re looking for a Sales & Operations Executive to join their central London team on a permanent basis. If you’re organised, customer-focused and ready to work in a fast-moving environment where your contribution directly impacts client satisfaction, this role offers real scope to develop your career.

Position Overview

As Sales & Operations Executive, you’ll be the first point of contact for clients, managing relationships across phone and email whilst handling order entry, quoting and payment processing. You’ll support both the operations and sales teams, liaising with drivers on daily deliveries and coordinating bespoke client projects. This role is central to keeping the business running smoothly, requiring you to work independently and collaboratively whilst maintaining a strong focus on customer service and accuracy.

Responsibilities
*Answer client enquiries and manage account relationships proactively and reactively via phone and email
*Enter orders, generate product and customer quotes, and process payments accurately
*Maintain and update customer databases across all departments
*Support the operations team with daily delivery coordination and driver liaison
*Assist the sales team with bespoke project planning and client coordination
*Handle administrative tasks across the business, ensuring smooth day-to-day operations
Requirements
*At least 2 years’ experience in operations, sales, or a B2B business environment
*Strong IT skills including Excel, Word, Outlook and PowerPoint
*Excellent written and verbal communication skills
*Professional, customer-focused and target-driven approach
*Ability to work independently and collaboratively in a fast-paced setting
*Sales or operational experience is a plus
*Ambition to grow with the business
Benefits
*28 days’ paid holiday per year
*£50 monthly travel allowance
*Company pension scheme
*Private medical insurance
*Paid overtime or time off in lieu during busy periods
*Annual gift (free ice sculpture)
*Future bonus potential
*Alongside this generous package, you’ll join a collaborative team that values adaptability and client focus.
*You’ll work in a fast-paced environment where your contributions are recognised, with clear opportunities to develop your skills and progress within the business.
How to Apply

If you’re looking to advance your career and have the skills and experience to succeed in this role, please send your CV to In your application, tell us about your experience in operations or sales, and give an example of when you’ve managed multiple client relationships successfully. Please submit your application by [closing date].