Communications and Engagement Officer
£43,000 per annum
London
12 Month Fixed Term Contract
Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Communications and Engagement Officer. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why This Role Matters

In this role, you’ll have the opportunity to play an important role within the comms and engagement team in support of our strategic goals. You will be supporting our engagement activities involving a wide range of internal and external stakeholders, as well as helping to shape and deliver communications as part of that. You will be integral to the successful promotion of the Money and Pension Service as a trusted owner and operator of pensions dashboards as a service, shaping work that genuinely improves people’s financial wellbeing.

You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.

What You’ll Be Doing

Reporting to the Senior Industry Engagement Manager, you will work as part of the industry engagement function to support the delivery of the pensions dashboards service overseen by MaPS.

You will be responsible for a range of duties including (but not limited to):

• Drafting communications for internal and external stakeholders, including regular mailouts to our cohort of directly connected organisations (DCO)
• Account management support of the DCOs, attending regular external meetings and supporting our engagement
• Preparing briefings for meetings with senior stakeholders
• Maintaining and coordinating internal briefings, rolling key messages and broader lines to take for the wider team
• Management of queries across our shared mailbox and service management systems
• General admin duties including booking meetings, note taking, recording and following up key actions
• Maintaining and coordinating updates to plans, internal reporting and sharing insights
• Accurate record keeping and careful management of contact information
• Support the delivery of stakeholder events, including webinars, round tables and in person events

What You’ll Bring

To be successful in this role, you’ll need:

Essential:
• Excellent written, oral and interpersonal communication skills
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