Training Administrator

Job Type: Full-time, Permanent

Hours: Monday – Friday, 9am – 5pm

Working Pattern: Hybrid working available (up to 60% remote depending on role requirements)

About the Role

We are looking for a highly organised Training Administrator to support the smooth running of a professional training programme. This role involves coordinating trainee records, managing course administration, and acting as a key point of contact for trainees and professionals.

Key Responsibilities

*
Administer and support a training programme for trainee professionals



*
Manage trainee enrolments, subscriptions, exam fees, and payment plans



*
Maintain and update CRM databases ensuring accurate records at all times



*
Organise trainee attendance at residential training weeks and programme events



*
Act as the first point of contact for trainee enquiries via phone, email, and in person



*
Process assignment submissions, extensions, and distribute coursework to markers



*
Record and release assignment and examination results within agreed deadlines



*
Assist with the coordination and administration of examinations and assessments



*
Organise and support programme events such as graduations and examinations



*
Produce correspondence, reports, and administrative documentation



*
Liaise with internal departments and external education partners to ensure accurate information sharing




Skills & Experience

*
Previous administration or database management experience



*
Strong IT skills including Word, Excel and Outlook



*
Excellent communication and organisational skills



*
High attention to accuracy and detail



*
Ability to prioritise workload and meet multiple deadlines



*
Experience organising events, bookings or training administration desirable



*
Professional, flexible and customer-focused approach




Benefits

*
Competitive salary



*
Up to 25 days annual leave plus bank holidays



*
Pension scheme with 5% employer contribution



*
Private medical insurance (after qualifying period)



*
Life assurance, income protection and company sick pay



*
Employee Assistance Programme (24/7 support)



*
Free on-site parking



*
Learning and development opportunities



*
Retail, leisure and dining discount scheme




If you are an organised administrator looking for a varied role supporting training and development programmes, we would love to hear from you.