Account Manager
Location: West Edinburgh
Salary: £26,000
Hours: Monday to Friday, 8:45 AM - 5:00 PM (fully office based)
Job Type: Full-time, Permanent
About the Role
We are seeking an experienced Account Manager to join a dynamic and growing organisation. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.
You will play a key role in supporting clients within the clinical sector, ensuring the smooth production and distribution of study materials. This position requires strong organisational skills, attention to detail, and the ability to manage multiple projects simultaneously.
Key Responsibilities
*Manage day-to-day activities for clinical study documents.
*Provide outstanding customer support, handling queries, deliveries, and reporting.
*Coordinate projects across cross-functional teams (artwork, estimating, print production, distribution).
*Monitor timelines and escalate issues where necessary.
*Organise and prioritise tasks to meet strict deadlines.
Requirements
*Experience in digital print production.
*Knowledge of processing RFQs and converting them into orders.
*Vendor management experience.
*Strong customer service skills.
*Proficiency in MS Office, especially Excel.
*Ability to work under pressure and meet deadlines.
If you are highly organised, client-focused, and ready to take on a challenging yet rewarding role, apply today!
This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.


Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.