Key Responsibilities

• Maintain good working relationships with colleagues and all other departments
• Attend training courses as required
• Point of contact for guests upon arrival, throughout their stay and upon departure
• The upmost attention to detail while completing all tasks.
• Be flexible and extend job duties to carry out any reasonable tasks as requested
• Liaise with all departments efficiently
Key Skills, Qualities & Experience

• Hands on approach to work, always being productive and looking to improve
• Passionate about hospitality
• Detail orientated and drives standards
• Possess a positive attitude and a desire to learn
• Ability to meet deadlines and work under pressure
• Engage with hotel guests on a regular basis
• Friendly, courteous and helpful with excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Various shift patterns and working hours are available.