Our client, a highly respected Higher Education establishment based in Glasgow, requires an Administrator on a temporary basis. The salary for the position is £13.08/hour, working 35 hours per week Monday to Friday.

Main purpose of role:
To provide an efficient and effective administrative support for the department.

Accountabilities/Responsibilities: *Being the first point of contact for patients, staff, consultants via phone, email, and online channels
*Providing daily admin support and scheduling appointments while maintaining accurate records and confidentiality
*Preparing case notes, consents, and documentation for appointments
*Providing rotational reception cover (including occasional evenings – approximately one per fortnight), welcoming patients and updating clinical staff
*Processing payments, invoices, refunds, and issuing receipts
*Managing patient queries and escalating to clinicians when needed
*Updating NHS and University systems and databases (such as MS Office, Agresso, Core, IDEAS etc)
*Staying organised and managing a varied workload in a fast-paced environment

Key Skills and Requirements:
*Relevant experience gained in a similar role
*Excellent administrative and customer service skills
*High degree of computer literacy including familiarity with MS Office
*Highly organised with excellent attention to detail and accuracy
*Excellent Interpersonal and communication skills both written and verbal
*Able to work flexibly and effectively under pressure
*Able to work as part of a team and on own initiative